Decision: Option 3B: “Knowledge hubs”
Stakeholder Leader Adoption Levels:
Leader Rate
Leader State of Mind
Lena (R&D): 4
Adoption – deeply involved in ensuring technical accuracy and applicability.
Sarah (Sales): 4
Adoption – co-owns the playbook, sees a clear path to market, team is energized.
Markus (Ops): 3
Evaluation – co-develops pilot plans, sees practical steps, team feels ownership of “how-to”.
David (Finance): 3
Evaluation – co-builds the business case, has tangible data, sees potential.
Maria (HR): 4
Adoption – co-creates a relevant people plan, team is clear on next steps.
Impact on Stakeholder Teams:
R&D Team: Works side-by-side with other teams, ensuring knowledge is practical and understood. Enhances their own understanding of business needs.
Sales Team: Feels equipped and confident. They have a playbook they helped create. “Now this is something we can work with!” (Moving into “New Beginnings”).
OPS Team: Direct involvement in designing pilot SOPs and seeing relevant AI demos demystifies the change. “Okay, this looks like it could work if we do it this way.” (Gaining clarity and control in Neutral Zone, some moving to New Beginnings).
Finance Team: Has the data and assumptions they need, directly involved in shaping the financial rationale.
HR Team: Develops a training and communication plan that directly addresses the needs surfaced. High confidence in the plan’s relevance.
Feedback (from Leaders & Teams): Extremely positive. The co-creation approach builds immense ownership and ensures knowledge is directly relevant and actionable. Teams feel empowered and respected. The “Neutral Zone” is navigated effectively because teams are involved in building their own understanding and tools. There’s a strong sense of “we’re in this together.”
